Customer Feedback


These are some of the customer comments we have received about our services. We truly appreciate our customers and the nice things they have said about us.

Thank You!
The Sure Lawn Staff


To whom it may concern:

"I have a few comments to make regarding the work performance of the crew at Sure Lawn. My wife and I have lived at our current Innis Arden residence for two years. It was a substantial step up compared to our previous house with respect to the yards. The first one was more or less average, while this one was laid out and maintained beautifully. We knew immediately that its large size would require professional lawn maintenance.

For the first year and part of this one, we employed the company which had been retained by the previous owner. Their personnel were very familiar with the grounds and its many needs, and we were happy with the work. But we felt a change would benefit us, due to the fact that the mowing and the bush, tree, and hedge pruning were done by two separate companies. We wanted to combine.

Our goal when we hired Sure Lawn was simply to maintain the standard of yard work while consolidating all the necessary tasks, and we didn't hope for or expect anything more. To our surprise, the degree of dedication shown by Ben and the boys was substantially greater than that of our former workers. A great deal of attention to detail was evident from the beginning, and I still have the same feeling each week after their visits. I have noticed no rush to get here, get done, and leave, and I don't feel part of a production line as I used to when I watched the yard men from the other company zoom through the job in 20 minutes. The current people surely have more homes waiting to be given attention, but while they are here, all I see is a desire to do well. They cut no corners.

I enthusiastically recommend Sure Lawn to any home owner who is particular about his or her yard. Sometimes we decide right and sometimes we decide wrong. This decision was a winner." -- Tom Likai, Shoreline, June 30th, 2012


"I have known Ben of Sure Lawn for several years, he takes care of my good friend's property. As always, her yard and plants are lovely, I come to her place and can't help but admire everything about it. I enjoy working in the yard, mowing and puttering around with my plants, but time keeps slipping away from me so I hired Sure Lawn to take care of my yard. I so look forward to the day of the week they come over and make their magic. Now my lawn is getting the right kind of attention, the beds are always clean and raked and I don't fret about when I would get it done. I have time to do the special little projects that I always wanted to do in my yard, I smile much more now.

Thank you Ben and staff for making life more pleasant for me! I love coming home to my yard." -- Leah V.


"Just wanted to let you know that we received many positive comments on the primrose plantings at the main entrance, it looks great." -- Woodway Country Estates, March 15, 2012


"Sure Lawn has been in charge of my lawn for only two months and what a difference it has made. I have had several other services and Sure Lawn has been the only service that shows up timely, communicates a plan, and then gets it done! They are one of the best lawn services I have had the opportunity to work with." -- J.P., August 25, 2011


"I am writing this to say how happy I am with Sure Lawn. In the past, I was lucky I had the time or ability to keep my lawn mowed. I remember the first day you came to talk to me about my lawn. I told you how embarrassed I was at the condition and that I was sure my neighbors thought of it as an eye sore.

Now, I am proud of how the lawn has improved the "street appearance" of my home. I also get compliments on how nice the lawn looks. What a difference!!

What makes this an all around good deal, is the pleasant and professional demeanor of you and your staff. You are very knowledgeable and have a good eye for design. And, you listen to be sure of what your client wants. I couldn't be happier.

Thank you so much for all you do", ---Donna DeLeeuw, August 18, 2011


To Whom It May Concern,

"I would like to take this opportunity to write a letter of reference for Sure Lawn and the owner Ben Kohler.

Ben came to us through a neighbor. My husband and I purchased a foreclosure home on 2 acres in Woodinville in February and to say the yard was untended and overgrown is an understatement. The yard has clearly not been maintained for years by the previous owner, and then sat empty for several months. Ben came in and brought the property back to life. Having worked on the property several owners ago, he remembered all the plant species and recommended (and implemented) several reconfiguration options for us for the betterment of the plants and the overall look and feel of the property. He replanted, transplanted, unweeded, hacked, chopped, cut, pulled, sawed, watered, mulched and tilled, eventually taming our property into a showpiece.

His enthusiasm and respect for the natural environment is extensive and admirable. Ben is a rare breed in this day and age: he listens to his customers and takes pride in his work. He is joy with which to work, shows up when he says he will and finishes the job to the customers satisfaction. Ben is the type of guy that knows my daughters name, and points out any potential hazards to her in the natural environment of which might not have been aware (we are new to the area). Having worked with several contractors and subs during the foreclosure remodel process, I can say Ben has been the best of the best. The added bonus was that his pricing was very fair and I never felt taken the way I did with some other contractors.

I would not hesitate to recommend Ben."

Sincerely,
Jennifer Handler
Group Manager, Microsoft
Woodinville, WA


"I am pleased to provide this letter of reference/recommendations for Ben Kohler, owner of Sure Lawn in Redmond, Washington. We own close to an acre and needed some serious help. Over the past couple of years we'd been using one of those lethargic nationally "franchised" lawn care services that drops off a sign saying they had "been there" -- which was otherwise unnoticeable -- followed by a costly bill. We needed a change but didn't know where to turn, until we saw the Sure Lawn sign and decided to call.

Within a day, Ben came to our home and completed a thorough analysis of our entire yard. He talked us through every tree, bush, flower, and patch of grass showing us what the issues were and recommending a cure. We hired him on the spot and over the last couple of months, our yard has gone from a mole infested mossy mess to a beautiful park.

His attention to detail, prompt response time, and keen knowledge proved to be, with no doubt, the right choice for us. We have been extremely pleased with the level of service, superior work ethic and quality of products he uses. The level of professionalism shown not only from Ben, but also from his staff is exceptional and I have recommended him to many of my colleagues who have also hired him and subsequently sent me e-mails thanking me for the recommendation.

Not only has Ben and Sure Lawn provided us with outstanding work, but he is also a really nice guy. We will continue to recommend this company without reservation." ---Cindee Chadwick


"Ben Kohler has been providing our landscaping services for over 2 years now. We have been very happy with him and his company. Ben is honest, hardworking, and committed. In fact, Im not sure who cares more about our landscaping: Ben or us! In the 6 years weve lived in this house, our lawn has never been greener or healthier. Our beds are always well tended, and hes added some lovely plantings over the past year.

I recommend Ben and his services. He is a business man of integrity, responsive to questions and very knowledgeable about plants & lawn care. He will treat you and your property well!" ---Ann B., Woodinville, WA


"To Whom it May Concern,

I'm writing this letter in strong recommendation of Ben Kohler and his company Sure Lawn. My Wife Shelly ran into Ben while he was working elsewhere in the neighborhood and mentioned our landscape issues to him. He promptly volunteered to come look at the yard and share some ideas. Ben spent considerable time with Shelly listening to her concerns and answering her questions. Later, he spent a considerable amount of time with me going over much of the same. He was not in a rush and did not put any pressure on us to commit to any work. Ben was very attentive to our tastes and went to great lengths to save us money where he could while still providing a quality service.

It's been clear to Shelly and I that Ben cares far more about how happy we are with his work than about making money. This was a breath of fresh air and has made all dealings with Ben very pleasant. In sum, Ben and his company are friendly, professional, and fair our backyard is now a paradise for us. Shelly and I would highly recommend Ben for any landscape service with the sole caveat that he does not get too busy to work on our yard."

Sincerely,
Hunter P.


"As homeowners and President of the Chestnut Glen community in the City of Bothell, WA, it is with great pleasure that we highly recommend Sure Lawn and its founder/owner, Ben K.

The community of Chestnut Glen retained the services of Sure Lawn upon noticing the beauty of the lawn of one particular homeowner in the community. That lawn was/is impeccable.

Seeing that the common grounds of the Chesnut Glen community were looking quite poor, Sure Lawn was contacted and they began maintaining the common grounds of Chestnut Glen. What a difference this lawn/yard service company has made to our community's lawn areas in a very short period of time!

Shortly thereafter, other homeowners of Chestnut Glen began retaining the services of Sure Lawn, including ourselves. The yards of the homeowners who have retained the services of Sure Lawn, are now beginning to look like show-cases! Sure Lawn does a great job and anyone who retains their services will surely be pleased with their work."

Patrick & Grace Stephens
Homeowners - Chestnut Glen, Bothell, WA


"Ben is an amazing landscaper. Our grass has never been so green! Best part is the smile he has while doing the work." --Amber


"I have waited 6+ years to find someone like you, to take care of our yard. We want you to know that we are very pleased with the quality of service Sure Lawn provides. We sincerely appreciate your responsiveness, and the way you conduct business. We can't remember a time when our yard has looked so nicely groomed and weed-free, or when the flowers have been more beautiful. Several visitors have commented on how nice things look. We have recommended your company to others because of our satisfaction with your service. Thank you for your excellent work! We look forward to doing business with you for many years to come." --A. and P. Gardner


"It is with pleasure that I can recommend Ben Kohler and his company Sure Lawn. I had a yard that was neglected for more than a year. I found Ben's card and called him. It usually takes a service or contractor a very long time to get an answer back. Ben contacted me immediately and we arranged to discuss all of my problems and set up a monthly service.

Ben has been very diligent working the landscape and also solved a water drainage problem.

Sure Lawn's rates are reasonable and they ask before doing work that could cost more. I appreciate that very much. If anyone would like to call me or visit my property, I would be happy to show them the work that's been done." --Gary Kant, Salem OR


"Occasionally you run into someone in business that deserves praise. Ben @ Sure Lawn is one of those people. He serves Washington & Oregon 800-405-6671. Ben is delightful, hard working, honest and affordable. My yard has NEVER looked so good. Thanks Ben :)" --H. Edwards


"I had gone through several landscaping companies and many individual landscapers over the past 7 years. I spent so much money and was never satisfied with the results for the price. I began looking at neighbor's yards I really liked and discovered Ben Kohler at Sure Lawn was their landscaper. I inquired and Ben came out right away. He was clearly so much more knowledgeable than any of the other landscapers I had hired. I was very impressed that he had such passion for his work. I thoroughly enjoyed his personality and enthusiasm. His prices were beyond reasonable and hard for me to even believe after how much I had paid for mediocre results.

I am thrilled at the difference in my yard. It looks amazing and for the first time people ask me all the time who does my lawn since the results are so much more impressive.

Ben is an honest, very hard working, reliable man of integrity and I feel blessed to have found him." --M. McFarland


"Ben, I'd like to thank you so much for the wonderful landscaping that you did in our front yard. Knowing that we have a baby on the way, the fact that you could meet with us and complete the job in just two days was amazing! I've had two neighbors stop by to tell me how lovely it looks and we certainly love how it turned out. I look forward to having you do some future landscaping around the sides and back of our home once summer is here. We would highly recommend you and your team and would be happy to be a reference for any potential customers." --All the best, J. & E. Erichsen